FAQ
Get your questions answered.
Where is Alkim Studio made?
All Alkim Studio pieces are thoughtfully designed and ethically crafted in Miami, Florida. We're proud to support local artisans and ensure each garment reflects our values—quality, intentionality, and timeless design.
Where do you ship from?
We ship directly from Miami.
How long does shipping take?
Orders typically ship within 1-3 business days. After your order ships, deliveries usually arrive within 3-7 business days. You’ll receive tracking information once your package is on its way.
Who can I ask for help with my order?
We’re here to help! Please reach out to us at hello@alkimstudio.com with your order number, and we’ll assist you.
Size and Fit?
Our pieces are thoughtfully designed with a tailored fit that's meant to fit like a glove. If you're between sizes, we recommend sizing up one size. Please reference the size chart provided on each product page to ensure you find your perfect Alkim Studio fit.
How should I care for my Alkim Studio pieces?
- Machine wash warm with similar colors
- Do not bleach
- Do not tumble dry
- Iron medium temperature
- Dry clean with any solvent except trichloroethylene
What is your Return and Exchange policy?
- Our return policy is 15 days from the date of delivery.
- Initiate a return or exchange by emailing hello@alkimstudio.com. Please include your order number in the email.
- Items must be returned in their provided clear bags if available, unworn, unwashed, with hang tags attached, and free from stains, deodorant marks, perfume scents, makeup, animal hair, and hygiene stickers still in place when applicable.
- We reserve the right to refuse or adjust returns if items are not in their original new condition.
- For returns to the original payment method, there is a shipping and handling fee of $5.00.
- Allow up to 5 business days for processing upon receipt. Customers will receive email confirmation once processed.
- FINAL SALE items cannot be returned or exchanged..
What payment methods do you accept?
Credit cards (Visa, MasterCard, Amex), Apple Pay, Shop Pay, Affirm, and Afterpay.